Plymouth’s Urban Air Adventure Park Takes Flight, Reopens with COVID-19 Protocols
The Urban Air Adventure Park in Plymouth is back open and hoping to put a bounce in the step of youngsters who come for fun and games. The facility reopened Saturday after being closed for several months because of COVID-19.
“It was a little bit slow but we just wanted everyone to know that we are open,” said Tanja Kaiser from Urban Air. “We have about 25 percent capacity. We’ve got some new cleaning procedures in place and we want everyone to come out and have some fun with us.”
At Urban Air, there are plenty of kid-centric options. The Plymouth location’s 68,000-square-foot facility opened last year.
“They can do everything,” Kaiser said. “We’ve got the state-of-the-art ‘power up’ go-karts which are our No. 1 attraction. We also have our zip line – which we call the SkyRider. There’s rock climbing, a rope course, slam dunks, battle beams, trampolines and more.”
Urban Air has tried to create a germ-free zone, where parents and kids can feel safe. Because of the pandemic there is a huge emphasis on keeping the facility and equipment clean.
“It starts as soon as everyone walks in the door, whether it’s staff or guests we take your temperature,” Kaiser said. “We have our thermal imaging cameras as soon as you walk in the door so we can make sure everyone is temping correctly. We have hand sanitizing stations throughout.”
Urban Air Sets Physical Distancing Protocols
Urban Air Adventure Park in Plymouth is the largest indoor amusement park in the west metro. With capacity restrictions at 25%, spacing and physical distancing come naturally in the cavernous facility.
“We want to have ample room for you guys to be able to do your activities,” Kaiser said. “Along with that we have six feet stickers placed throughout the park so that the kids can remember, I need to stay this many feet apart.”
All Urban Air employees are required to wear face masks, while face coverings are optional for visitors.
There is also a new two-hour increment ticketing system to limit the amount of people in the facility at any given time. This ensures that proper physical distancing protocols can be enforced. Each guest, family or group will be allowed to visit the park for two hours, then exit the facility before new guests can enter.
When the doors opened back up over the weekend, Urban Air fans were excited.
“It wasn’t quite a stampede,” Kaiser said. “But, we definitely had a good group of loyal guests that were ready to come back. “