911 Dispatchers Revisit Brooklyn Park Plane Crash Tragedy:

During an emergency, people are trained to call 911. Those calls come into a Plymouth office building along Shenandoah Lane where public safety telecommunicators – also known as dispatchers -- like Jayme Beerling are the ones who answer them. Beerling has spent the last five years working as a dispatcher, putting in 12-hour shifts and taking up to 100 emergency calls a day. "You can hit every single emotion within five minutes," Beerling said. "You can hear a baby being born, to someone's last moments. You never know what's on the… Read More